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ÀϽà : 2013-12-12 (¸ñ)   10:00~18:00
Àå¼Ò : Çѱ¹°úÇбâ¼úȸ°ü B1F ´ëȸÀÇÀå
°­»ç : °ü·ÃÀü¹®°¡ 8ÀÎ  
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¿Â¶óÀÎ Ä¿¸Ó½º ¿ùµå 2013
    • ÀϽà : 2013³â 12¿ù 12ÀÏ(¸ñ) 10:00 ~ 18:00
    • Àå¼Ò : Çѱ¹°úÇбâ¼úȸ°ü B1F ´ëȸÀÇÀå
    • °­»ç : °ü·ÃÀü¹®°¡ 8ÀÎ
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10:00~10:40
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1. ±¹³»¿Ü ¿Â¶óÀÎ/¸ð¹ÙÀÏ ¼îÇÎ ½ÃÀåÀÇ ÁÖ¿ä ÇöȲ
2. ÁÖ¸ñÇÒ¸¸ÇÑ ±¹³»¿Ü ¼îÇÎ ¼­ºñ½º
3. ½º¸¶Æ® ÄÁ½´¸ÓÀÇ ¼ÒºñÇàÅÂ
4. ¸ð¹ÙÀÏ °áÁ¦¿Í ¸ð¹ÙÀÏ Ä«µå
5. °¡°Ýºñ±³, Æ÷ÀÎÆ®Àû¸³, ¸ð¹ÙÀÏ»óÇ°±Ç
6. ½Ã»çÁ¡ ¹× Àü¸Á

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10:50~11:30
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1. °í°´À» ¿Ö ¾Ë¾Æ¾ß Çϴ°¡? (why °í°´¼¼ºÐÈ­)
±â¾÷ÀÇ ¿ä¶õÇÑ º¯È­ vs. °í°´ÀÇ ¼Ò¸® ¾ø´Â º¯È­
°í°´¿¡ ´ëÇÑ ¿ì¸®ÀÇ ½ºÅ×·¹¿À ŸÀÔÀ» ±úÀÚ
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2. °í°´À» ¾î¶»°Ô ¾Ë ¼ö ÀÖÀ»±î? (how °í°´¼¼ºÐÈ­)
°í°´ ÀÌÇØÀÇ Ã¹°ÉÀ½ (ÀϹÝÀûÀÎ °í°´¼¼ºÐÈ­)
°í°´ ¼¼ºÐÈ­ÀÇ º¯È­ ¹æÇ⼺ Á¦½Ã
°í°´¼¼ºÐÈ­ »ç·Ê ¼Ò°³

3. °í°´À» ¾Ë¾Ò´Ù¸é ÀÌÁ¦ ¹«¾ùÀ» ÇÒ±î?
°í°´¼¼ºÐ À¯Çü¿¡ µû¸¥ Ä·ÆäÀÎ »ç·Ê ¼Ò°³

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13:10~13:50
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Break Time
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14:00~14:40
Mobile Customer Relationship Overview
1. Mobile Customer RelationshipÀ̶õ?
Mobile Customer RelationshipÀÇ Á¤ÀÇ
- Mobile Customer RelationshipÀÇ ÀǹÌ
Mobile Customer RelationshipÀÇ ´Ü°è
- 4°¡Áö ´Ü°è¿¡ ´ëÇÑ ¼³¸í
Mobile Customer RelationshipÀÇ ¹æ½Ä
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Mobile Customer RelationshipÀÇ Ã¤³Î
- ÁÖ¿ä ¸ð¹ÙÀÏ Ã¤³Î¿¡ ´ëÇÑ ºñ±³

2. Mobile Customer RelationshipÀÇ ÇöÀç
App ÁÖµµ Mobile Customer Relationship
- Ư¡°ú »ç·Ê ¼Ò°³
Web ÁÖµµ Mobile Customer Relationship
- Ư¡°ú »ç·Ê ¼Ò°³
Push ¹æ½Ä¿¡ ÁýÁßµÈ °ü°è Çü¼º
- Ư¡°ú »ç·Ê¼Ò°³
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- Churn Çö»ó°ú ¸Þ½ÃÁö ÇǷεµ Áõ°¡ ¼³¸í

3. Mobile Customer RelationshipÀÇ ¹ßÀü¹æÇâ
Just In Time ¹æ½Ä °ü°èÇü¼º ÁýÁß
- »ç·Ê ¼³¸í
Loyalty Á¶¼º ¹× °ü¸®
- »ç·Ê¼³¸í
Omni-Channel °üÁ¡ °ü°è Çü¼º
- »ç·Ê ¼³¸í
Opt Down Option Á¦°ø
- »ç·Ê¼³¸í

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14:50~15:30
»ç·Ê ¿¬±¸¸¦ ÅëÇÑ ¿Â¶óÀÎ Ä¿¸Ó½º UX/UI ¹æÇ⼺ °ËÅä
1. Overview: Inspirational Commerce
2. For the Window Shopper: Fashion Kaleidoscope app
3. Unique style for photography: Suitsupply.com
4. Minimize navigation size: Lilybalou.be
5. Full screen background images: Us.vanmoof.com
6. Personalize your experience: Fab.com

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InnoUX
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15:40~16:20
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1. ¸ð¹ÙÀÏ ±¤°í ¸ðµ¨
2. ´Ù¾çÇÑ ¸ð¹ÙÀÏ ±¤°í »ç·Ê
3. What Comes Next?
4. ¸ð¹ÙÀÏ ±¤°í ½ÃÀåÀÇ ±âȸ

À̽ÂÈÆ ½ÇÀå
(ÁÖ)Ç»ÃĽºÆ®¸²³×Æ®¿÷½º
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16:30~17:10
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17:20~18:00
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2011³â ÇàÁ¤¾ÈÀüºÎÀå°ü»ó ¼ö»ó (Á¦1ȸ °ø°øÁ¤º¸ ¸Å½¬¾÷ ´ë»ó)
2011³â ¹®È­ºÎ ¿ì¼ö Çмúµµ¼­ ¼±Á¤ (¾ÆÀÌÆеåÇõ¸í/¿¹ÀÎÃâÆÇ»ç)
2010³â ±¹¹«ÃѸ®Ç¥Ã¢ ¼ö»ó (½º¸¶Æ®Æù/°øÀÎÀÎÁõ¼­ ±ÔÁ¦°³Çõ °ø·Î)
îñ Çѱ¹SW¾ÆÅ°ÅØÆ®¿¬ÇÕȸ ºÎȸÀå
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îñ »ï¼ºÀüÀÚ Digital Solution Center Ã¥ÀÓ¿¬±¸¿ø (2006³â "´ëÇѹα¹ ¼ÒÇÁÆ®¿þ¾î ´ë»ó" ±¹¹«ÃѸ®»ó ¼ö»ó)
îñ TTA Ç¥ÁØÈ­À§¿øȸ Â÷¼¼´ëPC ÇÁ·ÎÁ§Æ®±×·ì ºÎÀÇÀå
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ºí·Î±× (http://peopleware.kr)
Æ®À§ÅÍ (http://twitter.com/bobbyryu)
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±¸±Û, ¸¶ÀÌÅ©·Î¼ÒÇÁÆ®, SKÅÚ·¹ÄÞ, KT, MBC, KBS, »ï¼ºÀüÀÚ, LGÀüÀÚ, HP, SUN, ¸ðÅä·Î¶ó, »ï¼ºSDS, Æ÷½ºµ¥ÀÌÅÍ, SK C&C, SKÄ¿¹Â´ÏÄÉÀ̼ÇÁî, SKºê·Îµå¹êµå, ´ÙÀ½Ä¿¹Â´ÏÄÉÀ̼Ç, ±¹¹Î¿¬±Ý, ½Å¼¼°è, Çö´ë¹éÈ­Á¡, CJ¿À¼îÇÎ, »ï¼º¹°»ê, Á¸½¼¾ØÁ¸½¼, Çö´ëÀÚµ¿Â÷, Çö´ë¿¥¿£¼ÒÇÁÆ®, Çѱ¹½º¸¶Æ®Ä«µå, ½ÅÇÑÀºÇà, ´ë¿ìÁõ±Ç, µ¿ºÎ»ý¸í, Çö´ëÇØ»óÈ­À纸Çè, ¹Ì·¡¿¡¼ÂÀÚ»ê¿î¿ë, ½ÅÇÑBNPÆĸ®¹ÙÀÚ»ê¿î¿ë, ÇÑÈ­ÀÚ»ê¿î¿ë, ¿ì¸®ÆÄÀ̳½¼È, LGÀÎÈ­¿ø, LGÆмÇ, ¾Æ¸ð·¹ÆÛ½ÃÇÈ, ÄÚ¿À·Õ, ´ë°ËÂûû, ±¹È¸, ¹æ¼ÛÅë½ÅÀ§¿øȸ, Áö½Ä°æÁ¦ºÎ, ÇàÁ¤¾ÈÀüºÎ, ¹®È­ºÎ, ÅëÀϺÎ, ³ó¸²¼ö»ê½ÄÇ°ºÎ, ±¹¸³±ØÀå, ¹ýÁ¦Ã³, Á¤º¸»ç Á¤º¸Åë½Å´Ü, Çѱ¹ÄÜÅÙÃ÷ÁøÈï¿ø, Çѱ¹Á¤º¸È­ÁøÈï¿ø, Çѱ¹ÀÎÅͳÝÁøÈï¿ø, Çѱ¹Á¤º¸Åë½Å»ê¾÷ÁøÈï¿ø, Çѱ¹°í¿ëÁ¤º¸¿ø, ±ÝÀ¶°áÁ¦¿ø, Áö½ÄÀç»ê¿¬±¸¿ø, ±³À°ÇмúÁ¤º¸¿ø, Áß¼Ò±â¾÷¿¬¼ö¿ø, Á¤º¸Åë½ÅÁ¤Ã¥¿¬±¸¿ø, Çѱ¹Àü±â¿¬±¸¿ø, Çѱ¹º¥Ã³±â¾÷Çùȸ, Çѱ¹¹«¼±ÀÎÅͳݻê¾÷Çùȸ, Çѱ¹»ê¾÷±â¼úÁøÈïÇùȸ, Çѱ¹SWÀúÀÛ±ÇÇùȸ, ´ëÇѺ¯Çù, Çѱ¹Á¤º¸»ê¾÷¿¬ÇÕȸ, Çѱ¹±¤°í´Üü¿¬ÇÕȸ, Çѱ¹ÆмÇÇùȸ, Çѱ¹»ê¾÷´ÜÁö°ø´Ü, ÀúÀ۱Ǻ¸È£¼¾ÅÍ, ¹ß¸íÁøÈïȸ, ÀüÀڽŹ®»ç, ¼­¿ï´ë, ¿¬¼¼´ë, °í·Á´ë, ¼º±Õ°ü´ë, ÀÎÇÏ´ë, ÇѾç´ë, Ä«À̽ºÆ®, Æ÷½ºÅØ, ±¹¹Î´ë µî
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»ï¼ºÀüÀÚ È¨-¸ð¹ÙÀÏ ¹Ìµð¾î ½Ã½ºÅÛ, »ï¼ºÀüÀÚ ¸ð¹ÙÀÏ ¿ÀÇǽº ¼Ö·ç¼Ç, »ï¼ºÀüÀÚ CMMI ÇÁ·Î¼¼½º Çõ½Å, Çѱ¹»ê¾÷ÀºÇà ¿©½Å½Ã½ºÅÛ, ÄÚ¸®¾Æ¸®Å©·çÆ® e¸®Å©·çÆà ½Ã½ºÅÛ, ½Å¼¼°è¹éÈ­Á¡ POS½Ã½ºÅÛ, ±¤ÁÖÀºÇà ÁÖÂ÷Á¤º¸½Ã½ºÅÛ, ÇÑÈ­±×·ì ÀÇ·ùÆǸŰü¸®½Ã½ºÅÛ, °¶·¯¸®¾Æ¹éÈ­Á¡ POS½Ã½ºÅÛ, ´ºÄھƹéÈ­Á¡ POS½Ã½ºÅÛ, Çö´ë¼º¿ì¸®Á¶Æ® ¼±ºÒÄ«µå½Ã½ºÅÛ, ¹ÌµµÆĹéÈ­Á¡ ¼±ºÒÄ«µå½Ã½ºÅÛ, ³ëº¸ÅÚ¾Ú¹ö¼­´õÈ£ÅÚ POS½Ã½ºÅÛ, ÀϺ» OMRON POS½Ã½ºÅÛ µî
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KT °æÁ¦°æ¿µ¿¬±¸¼Ò, ½Åµ¿¾Æ, ÁÖ°£µ¿¾Æ, ÀüÀڽŹ®, ±¹¹æºÎ, Áß¼Ò±â¾÷ÁøÈï°ø´Ü, Çѱ¹Á¤º¸»ê¾÷¿¬ÇÕȸ, Çѱ¹¹®È­°ü±¤¿¬±¸¿ø, TTA, Çѱ¹µðÁöÅй̵ð¾î»ê¾÷Çùȸ, ´ëÇѺ¯Çù, Çѱ¹Åë½Å»ç¾÷ÀÚ¿¬ÇÕȸ, Çѱ¹¼ÒÇÁÆ®¿þ¾îÀúÀÛ±ÇÇùȸ. ÀÎÅͳÝÀ±¸®½ÇõÇùÀÇȸ, Çѱ¹ÀÎÅͳÝÁøÈï¿ø, Çб³¹ýÀÎ °¡Å縯Çпø, ¸¶ÀÌÅ©·Î¼ÒÇÁÆ®, °¶·¯¸®¾Æ ¹éÈ­Á¡, Á¦Àϱâȹ »çº¸, SKÅÚ·¹ÄÞ »çº¸, LG CNS »çº¸, Çѱ¹EMC »çº¸, È¿¼ºÀÎÆ÷¸ÞÀ̼ǽýºÅÛ »çº¸ µî
[Àú¼­/¹ø¿ª/°¨¼ö]
¸ð¹ÙÀÏ Ç÷§Æû ºñÁî´Ï½º : ±â¼ú, ºñÁî´Ï½º, ¹®È­ÀÇ ´ëÀ¶ÇÕ (ÇѺûºñÁî, 2012)
ÀÎÅͳÝ, ±× ±æÀ» ¹¯´Ù (°øÀú, Á߾ӺϽº, 2012)
1µî ¾ÆÀÌÆù ¾ÖÇø®ÄÉÀ̼ÇÀÇ ºñ¹Ð (°øÀú, ¿µÁø´åÄÄ, 2010)
¾ÆÀÌÆеå Çõ¸í : ¾ÖÇðú ÅÂºí¸´PC°¡ ¸¸µå´Â ¶óÀÌÇÁ & ºñÁî´Ï½º ¼îÅ© (°øÀú, ¿¹ÀÎ, 2010)
Slack ½½·¢ : º¯È­¿Í ÀçâÁ¶¸¦ À̲ô´Â Èû (°ø¿ª, ÀλçÀÌÆ®, 2010)
¸®¾ó¸®Æ¼ üũ : ¼º°øÇϴ â¾÷ÀÇ ÁøÂ¥ ºñ¹Ð (°¨¼ö, ºò½¼ºÏ½º, 2009)
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KBS ƼŸÀÓ (2012) / KBS 1¶óµð¿À ¼º°ø¿¹°¨ (2012) / ä³ÎIT ½º¸¶Æ®¼î (2011~2012)/ KBS ´º½ºÇ®ÀÌ (2009~2011)
YTN ´º½º (2011) / Á¦ÁÖMBC ¶óµð¿À FM¸ð´×¼î (2010~2011) / SBS ½º¸¶Æ®Æù(¼Õ ¾ÈÀÇ µðÁöÅÐ Çõ¸í) ´ÙÅ¥ (2010)
EBS ½º¸¶Æ®TV ´ÙÅ¥ (2010) / SBS CNBC °æÁ¦Åõµ¥ÀÌ (2010) / KBS 1¶óµð¿À ´º½ºÃÊÁ¡ (2010) / KBS 1¶óµð¿À ¿­¸°Åä·Ð (2010)
¸Ó´ÏÅõµ¥À̹æ¼Û MTN °æÁ¦Ç÷¯½ºM (2010) / Àç´É¹æ¼Û ½º¸¶Æ®Æù ´ÙÅ¥ (2010) / KBS 1TV ÃëÀçÆÄÀÏ4321 (2009) / KBS 2TV ¼¼»óÀÇ ¾Æħ (2007)
Á¶¼ºÈÆ ÀÌ»ç / µô·ÎÀÌÆ®ÄÁ¼³ÆÃ
úÞ, µô·ÎÀÌÆ® ÄÁ¼³Æà (Finance Service Group ±Ù¹«) / ÀÌ»ç
îñ, IBM GBS ±Ù¹«
îñ, 2eÄÁ¼³Æà ±Ù¹«
îñ, SAS Korea ±Ù¹«
îñ, ·Ôµ¥¼îÇÎ / ·Ôµ¥Á¤º¸Åë½Å ±Ù¹«
°æÈñ´ëÇб³ °æ¿µÇÐ ¹Ú»ç ¼ö·á
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»ï¼º SDS, ½Å¼¼°è¹éÈ­Á¡ ¿Â¶óÀλç¾÷ºÎ, CJǪµåºô, °æÈñ´ëÇб³, ÇѾ翩ÀÚ´ëÇб³, ¿¹±Ýº¸Çè°ø»ç, ¸Þµð½¼/¸Þµð½¼ ÇコÄɾî, ½Å¿ëº¸Áõ±â±Ý, ³ë»ç°øµ¿ °í¿ëÁö¿ø»ç¾÷´Ü µî¿¡¼­ CRM (°í°´°ü¸®), Biz. Transformation (PI, BPR), ITÀü·« ¼ö¸³, ÇÁ¸®Á¨Å×ÀÌ¼Ç ½ºÅ³¾÷ µî °­ÀÇ ´Ù¼ö ¼öÇà
[ÇÁ·ÎÁ§Æ®]
½Å¼¼°è¸ô Àü»ç CRM Àü·« ¼ö¸³ ÄÁ¼³ÆÃ
½Å¼¼°è¸ô Àü»ç CRM ½Ã½ºÅÛ ±¸Çö ÇÁ·ÎÁ§Æ®
·Ôµ¥¼îÇÎ ½ÅCRM ½Ã½ºÅÛ ±¸Çö ÇÁ·ÎÁ§Æ®
·Ôµ¥¼îÇÎ Geographic CRM (AMS II) ±¸Çö ÇÁ·ÎÁ§Æ®
»ï¼º»ý¸í, »ï¼ºÈ­Àç, ±³º¸»ý¸í, µ¿ºÎÈ­Àç, Çö´ëÇØ»ó, CJǪµåºô, ´ë»óº£½ºÆ®ÄÚ, ÈÄÁöÇʸ§ µî ´Ù¼ö ÇÁ·ÎÁ§Æ® ¼öÇà
±èÇö¼ö ÀÌ»ç / (ÁÖ)µ¥¾îÁî
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îñ, CJ¿À¼îÇÎ ½º¸¶Æ®IT»ç¾÷ºÎ ¸ð¹ÙÀϸ¶ÄÉÆÃÆÀ ÆÀÀå
îñ, CJ(ÁÖ) ±âȹÆÀ ½º¸¶Æ®¸ð¹ÙÀÏTF ºÎÀå
îñ, µð¾Ø¼¥ ¸¶ÄÉÆú»ºÎ º»ºÎÀå, ¼­ºñ½º½ÇÀå
îñ, Daum, SKÄ¿¹Â´ÏÄÉÀ̼ÇÁî ±Ù¹«
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±¹³» ÃÖÃÊ ½º¸¶Æ®¸Å°ÅÁø ¼îÇÎ Ç÷§Æû 1st Look(www.firstlook.co.kr) ±âȹ ¹× µðÁöÅÐ ÃÑ°ý
CJ¿À¼îÇÎ-À¯Æ©ºêÀÇ ¼îÇÎ ÇÁ·ÎÁ§Æ® '½ºÅ¸ÀÏ¿À¼¥(www.youtube.com/styleoshop)' ÃÑ°ý µî
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µðÁöÅПÀÓÁî, ¸¶ÀÌÅ©·Î¼ÒÇÁÆ®¿þ¾î, À¯¹Ìµð¾îŬ·´ µî Ä®·³ ±â°í
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2012³â 4¿ù ºí·ÎÅÍ ÄÁÆÛ·±½º '½º¸¶Æ®¸ð¹ÙÀÏ ÀλçÀÌÆ®'
2011³â 12¿ù ºí·ÎÅÍ ÄÁÆÛ·±½º '¼Ò¼ÈÄ¿¸Ó½º ÀλçÀÌÆ®'
2011³â 11¿ù À¥¿ùµå ÄÁÆÛ·±½º '½º¸¶Æ® ¼Ò¼È °üÁ¡¿¡¼­ÀÇ Ä¿¸Ó½º Àü·«'
2010³â 10¿ù ¿À¹öÃß¾î ¿Â¶óÀÎ ¸¶ÄÉÆà ¼­¹Ô 2010 µîµî
ÃÖº´È£ ´ëÇ¥ / InnoUX
úÞ, InnoUX Inc.(¢ßÀ̳ëÀ¯¿¢½º) CEO
îñ, BillyHCILab CEO
îñ, ThinkUser/HCI Group/¼ö¼® ÄÁ¼³ÅÏÆ®
îñ, Xfiniti Korea/User Experience Div./Senior Information Architect
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ÀÎÆ÷¸ÞÀÌ¼Ç ¾ÆÅ°ÅØó: À¥ ¼³°èÀÇ ¹ýÄ¢(°øÀú)(ÇѺû¹Ìµð¾î/2003³â 5¿ù)
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